Frequently Asked Questions
Get clarity on our cybersecurity training offerings
What types of courses does InfoShieldTutor offer?
We provide a range of hands-on workshops and online modules covering
topics such as network security, threat analysis, incident response, and secure development practices.
Are there any prerequisites for enrollment?
The Basic Cyber Defense course covers fundamentals of network security,
password hygiene, phishing recognition, and secure data handling methodologies.
How often should employees complete refresher courses?
We recommend revisiting key modules every three to six months to maintain
awareness of evolving threat tactics and reinforce best practices across your organization.
Can training modules be customized for different roles?
Yes, InfoShieldTutor offers role-based learning paths that align content
with the specific responsibilities and risk profiles of various teams, from IT staff to general
personnel.
What level of technical support is available?
Our support team based in Zurich is available via email and phone during
local business hours, with emergency assistance options for critical access issues.
Is there an option for offline access to materials?
Selected modules can be downloaded securely for offline review, ensuring
that learners can continue their coursework even without continuous connectivity.